Returns

So you had a problem with your knife?

Please complete the form below and we will contact you within 48 hours to discuss a replacement.

Did you buy at a show or on the Internet:

Name:

Email address:

Item:

* Please note, knives are measured on the length of the blade only, and does NOT include the handle

Handle Type:

Is the handle a one-piece plastic all of the same colour, or a two-piece plastic comprising a hard plastic and softer grip in two shades of black?

Show bought at:

Show location:

When bought:

Month:

Year:

Guarantee Code:

Description of problem:

If you are returning a knife to us via the Post Office, sometimes they tell you the knife is a restricted item and can not be posted as it is a weapon. Kitchen knives can be posted, they fall under the sharp objects category.

More information can be found on the following link:

https://personal.help.royalmail.com/app/answers/detail/a_id/96/kw/restricted goods

If you have any questions we will always be happy to help you.

Call us on 020 3137 9679 or email info@magic-knife.co.uk