So you had a problem with your knife?

Please complete the form below and we will contact you within 48 hours to discuss a replacement.

Did you buy at a show or on the Internet:

Email address:
* Please note, knives are measured on the length of the blade only, and does NOT include the handle

Handle Type:
Is the handle a one-piece plastic all of the same colour, or a two-piece plastic comprising a hard plastic and softer grip in two shades of black?

Show bought at:
Show location:
When bought:
Guarantee Code:
Description of problem:

If you are returning a knife to us via the Post Office, sometimes they tell you the knife is a restricted item and can not be posted as it is a weapon. Kitchen knives can be posted, they fall under the sharp objects category.

More information can be found on the following link: goods

If you have any questions we will always be happy to help you.

Call us on 020 3137 9679 or email