So got these knives 3 ish years ago (got the box set) at a show. They offered lifetime guarantee so thought ok and that if anything goes wrong they would replace it. But one of the knives broke (handle came away from the blade 8") lucky no damage to my hand. So contacted the company expecting a replacement... Instead they said you used it for 3 years and that a replacement would cost me money plus postage... Bit of a joke really .. it was never explained like that at purchase so kinda narked off. No knife has ever broken like that on me. No I will not be taking their unusual take on what life time guarantee means and will look for an honest company. Shameful.
MAGIC KNIFE 02 September 2022. Hi Prash. All our products come with a one-year guarantee, as explained on the leaflet you get with the purchase. There is then another card wth the option to register for the extended guarantee. This you did and all the terms and conditions are fully explained when registering, including an example of the usage charge. Under statutory regulations a life-time guarantee lasts for the reasonably expected life of a product, and the use the purchaser has had is chargeable. Please also note that your replacement automatically comes with a full guarantee, all as per your original purchase. Cheers, Phil & Lesley
Having spent a lot of money over the years on various knives I can honestly say the Magic Knife is definitely a cut above the rest. It stays sharp for ages and so easy to look after and even my wife is now using it even though in the past she refused to use anything larger than a paring knife!
Great knife only problem is that the knife breaks from inside the handle this is the second knife that the blade has broken
MAGIC KNIFE 27 August 2022. Hi Audrey. We get less than 3% of knives that fail, but it is strange with such a low failure rate that it tends to happen more than once to the same people.Puttign the knives in a dishwasher does seem to be one reason for causing the problem. Please do email phil@magic-knife.website and we'll get your replacment sorted. Cheers, Phil & Lesley
“BRILLIANT”
The knife is excellent. Says sharp and cuts through vegetables easily.Its a really good size and weight. I use it for everything.
Bought the set of knives at the caravan and motorhome show earlier this year and they don’t disappoint! Perfect for slicing bread, cutting veg etc The sharpener is excellent and I’ve used in other knives we have as well as honing up the Magic Knives. Scissors and peeler are first rate too. Would recommend without hesitation!
This 8” knife was a replacement after the handle broke on my previous one. Magic knife are very prompt on delivery and customer communications etc. And great even when something goes wrong. They have a very fair replacement policy. I have most of their knives and the sharpener and even take one on holiday with me as no other knife gets close to how smooth they cut everything. As long as you keep it sharp. It’s a cooks dream.
Love the Magic Knife! I have been using these products for years and years and highly recommend.
Exceedingly happy with all three of the knives, potato peeler, scissors as well as the small sharpener. I can’t recommend these enough. A wonderful find and a very happy customer.
This knife definitely delivers what it promises-it makes slicing my butternut squash so much easier than it used to be!
Writing as a confirmed user of knives for all purposes, I must say that the Magic Knife is a very very good knife. The 8" size is a good intermediary knife size and the light weight is definitely different. I am surprised and pleased to say that it takes an edge beautifully with very little effort - actually a light stroke four or so times thru a quality sharpener will do the trick. So all in all a very safe knife to use with the bonus of looking extremely good. The holes are more than decorative though: they reduce the friction drag of a solid blade thus allowing for thinner slices. If you can only buy one knife, this should be it.
Great knife on most things. Not good at cutting sourdough bread
MAGIC KNIFE 09 July 2022. Hi. there should be no problem with sourdough. It may be that your knife is in need of a sharpening. If you are still having problems please email phil@magic-knife.website Cheers, Phil & Lesley
Best knife I ever used. Five stars.
We discovered these knives at the ideal home show London about 10 years ago, I would use nothing else and would encourage any family member to use the same. I would only re order from ‘Magic Knife’ Coming from an Asian household where things can get busy in the kitchen, this knife is a lifesaver. Can cut fast and precise. Love this product!
We discovered these knives at a Christmas fair and purchased the 8” version. It’s a very light and easy to handle knife and glides through everything we’ve tried it on. The blade kept its edge for a long time and only after a few months of use needed sharpening. Would recommend to anyone wanting an easier to handle blade.
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