Customer Reviews

Customer Reviews

Customer Service
Kaytan
29 July 2023

I originally bought the 8inch knife at a show and loved it so much that I bought the set. I didn’t know how good the scissors would be though… they are excellent. Unfortunately, I had a hiccup with them but one email to Phil at Magic Knife and I received a replacement pair free of charge today. How refreshing it is to be responded to so quickly, so helpfully and so positively. Well done Magic Knife, other companies could well do to emulate your standards of service. .

Peeler
paulineb
30 April 2023

Without doubt the best peeler on the market. I actually enjoy peeling vegetables with this peeler. Can thoroughly recommend

Peeler
Sharon R
5 June 2022

The best peeler I have ever used! So glad I purchased this. Very sharp (I did nick myself during the demonstration I was shown) but so easy to handle and you soon get used to it/confident in using it. Would highly recommend!

Peeler
Joyce Thomas
7 January 2021

I bought this with the 3" knife in a local Show. I have got to say the potato peeler is the best !!! cannot fault it !! but the handle of the 3" knife broke so disappointed and that was brilliant too. I am now ordering another 3" and 5" knife.

MAGIC KNIFE 08 January 2021. Hi Joyce. Sorry to hear you have a problem with your 3" blade knife. Please do email me on phil@magic-knife.website and we'll see if we can sort this under guarantee. Cheers, Phil & Lesley

Customer Service
Great Customer Service!
11 November 2020

Hi. I just want to say how efficient and helpful the customer care had been from Phil and Lesley. I've had my 8' and 5' knife for 5 years and they are so good that they are the only knifes I use. The handle of the 5" broke but I couldn't find the guarantee. They asked me some questions, tracked when I bought it and reissued the guarantee. I can now have my much loved knife back and have actually ordered some more to add to my collection. I can thoroughly recommend them Magic Knife as a company!! Amanda

Customer Service
Unknown
9 October 2020

Absolutely excellent after-sales service, it's second to none! Thank you Phil & Lesley

Customer Service
Lisa Powell
8 October 2020

Not just excellent knives, but also Incredible after-sales service. The best I have ever known from any company. Thank you Phil & Lesley.

Customer Service
lawsandson
15 April 2019

Nothing but praise for the knives and scissors - after buying a complete set each year I have added to it with sharpener extra 5" and 3" knives. This year was an additional pair of scissors, but alas I found that these are not sold separately. To my joy I was given a complementary pair at the Ideal Home Exhibition so I cannot thank you enough!! Thank you and looking forward to seeing you next year.

Customer Service
Steve Garland
7 April 2019

I purchased a box set of magic knife 2 year ago at the ideal home show. To say I have been pleased with them is an understatement, they are a great knife. Do they come with a warranty and the handle has broken of on the 5” knife?

MAGIC KNIFE 08 April 2019. Hi Steve. Please email me on phil@magic-knife.website and we'll get this sorted. Cheers, Phil & Lesley

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