Customer Reviews

My third 5" knife has just broken in what I consider to be a dangerous way. In Nov 2016 I bought a set of knives at NEC Christmas Exhibition. Eleven months later, the 5" one broke, the handle coming away from the blade. Twenty-five months later the replacement one broke in the same manner. To be fair this was replaced free of charge. However, the third one I have now (the second replacement) has broken after 13 months. In the previous two cases I was cutting a soft material when it broke, however this time I was cutting a large carrot. The blade shot out, span round and came at me pointed end forward. It just missed my arm and ended up on the floor behind me. From my experience and other comments knife breakage does seem to be a common occurance. This is not the robust product I thought I was purchasing.

I bought a set from the Royal Welsh Show in 2014 as I was so impressed with their demonstration. My husband thought they would be 'just a knife'. How he has had to swallow his comment!!! He now admits they are the Magic knife is best knife he has ever used,in fact he has never used any other knife but these since. We have just ordered a new 8" knife after nearly 7yrs of daily use(it would no longer sharpen). New knife when used is so easy,smooth and precise. Recommend Magic Knife 100% and they will be only make of knife I will ever buy.

These knives are fantastic so easy to use,cut through any difficult and tough skins of fruit and vegetables as well as a myriad of other things including meat. I use these knives on a daily basis and wonder how I used to manage without them.

I thought the large knife was good but this one is even better. Far more manageable for my small hands it's fantastic for cutting fruit and vegetables. So glad I bought this for Christmas!

I purchased the Box Set in Oct 19. Have been very pleased with all the products in the set as the knives I use have to be super sharp, which they are. Unfortunately my 5” knife snapped at the handle (seems to be common fault). They honoured the guarantee even though I did not register immediately on purchase. Many thanks to Phil and Lesley. Yes you have to pay a small amount and p&p, total of £7.95. That is still an exceptional price for this excellent knife. Thank you again.

These are amazing knives, purchased at a show 5 years ago and still as good today as they were then, ordering another now because of the use and removing all the other rubbish ones from the drawer as they never get used compared to these ones.

Having had my previous reviews taken down immediately I thought I would try one more time to see if they would be truthful and show all reviews. After only 18 months of normal use and never seeing a dishwasher the handle on my knife broke. Following further research this seems to be an extremely common fault with these knives. When i enquired about the lifetime guarantee I was appalled to fine it that is was a scan and not worth the paper it was written on. Rather then simply replacing the not fit for purpose product you must pay for the P&P to return the item, they then charge you a fee for how many years you have had the knife and finally you have to pay the P&P for the replacement item to be delivered. These are not premium knives and the guarantee is a scam.

Great knife.

The knives were really good at first. Although the blades are a little flimsy they were really nice to use. HOWEVER after 18 months of using the knives, the 5” knife handle broke through normal use, similar to other reviews I have read. When I enquired about replacing the knife through the lifetime guarantee I was shocked to find out it is not worth the paper it is written on. In order to get a replacement you have to pay for the P&P to return the broken, not fit for purpose knife, then they charge you a fee for how long you have owned the knife and finally charge you for the P&P for the delivery of your replacement knife. Do not be fooled by the offer of the guarantee and if you want a long lasting premium knife, I would suggest looking elsewhere.

I bought a set about 6 years ago from the NEC, the small 5inch didn't last long but the 88 inch is still going and STILL cuts through tough stuff like melted butter! waiting for the opportunity to get anothe one (or two).......

Best knives I have ever owned!! Bought my 8" and 5" as a set and the year after I purchased the Knife sharpener from a show in Birmingham many years ago. Have just replaced the 8" as the knife snapped at the handle on Christmas eve prepping veg. Excellent communication over the Christmas period to inform a little later delivery. These knives are used every single day since I've had them. Thank you very much x

Fantastic product! I like all the knives and have the whole set. Can't recommend enough. The knives are so sharp and cut through things so smoothly.

Knives are excellent but the 8 inch knife has rusted and and snapped off in the handle. We have had two and they have both done the same. We wouldn’t change knives as they are amazing to use. Very disappointed that the 8 inch one keeps doing this.

Over the last 20 years I have had Sabatier knives, John Lewis knives, Cuisine Pro and Pampered Chef knives BUT my Magic Knives are the best and therefore my favourite. Superb performance and they stay so sharp. I am a good home cook, who worked in catering kitchens in my youth and so I take food very seriously and these knives are a serious bit of kit. What a find!

As usual a beautifully sharp knife.