Customer Reviews

Customer Reviews

Magic Knife 8"
Karren Smith
23 May 2018

Am very disappointed that my lovely knife has broken off at the handle. It has snapped about 1/2” into the handle, with signs of discolouration (maybe rust) around the break. I honestly don’t think I guaranteed it online, I wasn’t aware I had too, very similar to previous review writer. I can happily supply photos if it helps, these knives are too expensive to have such a short life. I might add that the knife has been very well looked after, and apart from the broken blade the handle and rest of the blade is in very good condition. I love my knife and am very sad about it all.

MAGIC KNIFE 24 May 18. Hi Karen. We are already in touch by email to resolve this and sort out getting you registered for your replacement. Cheers, Phil & Lesley

Magic Knife 5"
Jeremy Cartwright
20 May 2018

Bought knives at NEC food festival approximately 3years ago. Unaware we needdd to register them on line. Now our 5 inch blade has parted company with handle. Really expected them to last much much longer.

MAGIC KNIFE 21 May 18. Hi Jeremy. It should have lasted much longer. Please email me on phil@magic-knife.website and we'll get it sorted. Cheers, Phil & Lesley

Magic Knife 8"
Angie Hudson
18 May 2018

My magic knife is still my favourite tool in the kitchen. I have kept it razor sharp so that it can tackle any cutting tasks. It really is the ‘cutting edge’ in knives!

Magic Knife 5"
Chrissie
15 May 2018

My review seems to have disappeared. Done this morning. Knife broken at handle.

MAGIC KNIFE 15 May 18. Hi again. Reviews can take 48 hours to appear on the website, so has not disappeared. Cheers, Phil & Lesley

Magic Knife 5"
Chrissie
15 May 2018

Loved my first knife, so bought 2 more, even told people how good they were. However after 18 months one has broken at the handle. I expect a knife to last 10 years + for the price, Told I should have extended guarantee on line tried and failed many times. Not a happy bunny. Would not now recommend to anyone.

MAGIC KNIFE 15 May 18. Hi Chrissie. I think we are in touch by email and will get this resolved. I was not aware that you'd had problems registering and will help you with this. Cheers, Phil & Lesley

Magic Knife 5"
Unknown
14 May 2018

Fabulous knife, use it every day. Don't know how I managed without it. Does everything as per demonstration at NEC, Birmingham.Hope you are there again at the next show so I can buy another one from your range.

Magic Knife 8"
Mike
13 May 2018

It keeps its edge and is well balanced. And it cuts, slices and dices stuff really well!

Magic Knife 8"
First class
13 May 2018

I have spent a small fortune on 'other' knives which have claimed to be the best now I have finally found the best on the market absolutely first class

Magic Knife 8"
Pat
12 May 2018

I bought two knives at a show several years ago and have found them brilliant, the best knives I have ever had. Problem is the smaller veg knife blade broke off at the handle about six months ago and now the same thing has happened to my carving knife. ?? Is this a usual thing after a few years as this has never happened with any other knives I have owned?

MAGIC KNIFE 13 May 18. Hi Pat. Sorry to hear about your problem. The failure rate is very close to 1%, and can be caused by putting knives in a dishwasher or incorrect knife handling technique. However, your knives are guaranteed so email us on phil@magic-knife.website and we'll get them exchanged. Cheers, Phil & Lesley

Magic Knife 8"
Amy Chambers
11 May 2018

I bought this knife when I was at the Food Festival in Manchester 6 months ago. I'm absolutely delighted with it. It makes preparing food a real pleasure, and I use it every day. I make my own bread, and even when it's just out of the oven, it slices perfectly with my Magic Knife. I would highly recommend it, and wonder how I've managed so long without it. Many thanks Amy Chambers

Magic Knife 8"
Shirley Moran
11 May 2018

After only a few uses, the knife became blunt. For the money, it turned out to be no better than any other knife I owned. I'm very disappointed in it's performance. I feel a refund should be offered, but I am willing to accept a replacement in order to give you another chance to prove your marketing claims. I am sure this is not what you expected, but I would appreciate a reply to this review.

MAGIC KNIFE 11 May 18. Hi Shirley. It sounds like the knife simply needs a good sharpening. It is not unusual for any good knife to need an initial light sharpening. Bear in mind they can have travelled thousands of miles rattling around in their sheaths. Please email me on phil@magic-knife.website and we'll get this sorted. Cheers, Phil & Lesley

Magic Knife 8"
Sonia hunter
10 May 2018

Fabulous knifes, these were not the first ones I bought. My daughter was so impressed with them that she purchased the full set too.

Magic Knife 8"
Hurstnurse
9 May 2018

This is definitely the best knif I have ever bought. Cuts easily from thin slices of tomatoes to swede . And even cuts fresh bread beautifuly .

Magic Knife 8"
Dawn vanstone
4 May 2018

Why didn't i have these in my life before. Great knives and so easy to use takes the effort clean away.

Magic Knife 8"
pinker85
27 April 2018

Awesome knife - easy to sharpen and extremely sharp, flexible and balanced. I loooove using it!

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