Customer Reviews

Customer Reviews

Customer Service
Chris Jukes
3 April 2025

I have already left a positive review based on the really good cutting quality of the 8" and was lucky enough to be a box set winner! I am writing this follow up review knowing I'm likely ineligible for any future contests, but I really wanted to let people know how good this company are. After using my 8" Magic Knife more or less daily since May 2024, the blade unfortunately separated from the handle. While it was a shame, I knew that the knife came with a guarantee and I filled out the online form for a claim. The process was extremely fast and Phil & Lesley could not have been more helpful. My replacement knife is still in transit, but it will be back with me in time before the next Sunday roast. I couldn't recommend this company enough to anyone thinking about making a purchase, you won't regret it!

Magic Knife 8"
Francis Cutler
31 March 2025

Great knife, I use it for most things when cooking and it's brilliant! Very sturdy and flexible!

Magic Knife 8"
Shelley Nash
31 March 2025

Really amazing sharp knife, I have had many other types of knives over the years, but nothing as good as this one. Easy to sharpen and just cuts so well of so many different foods from meats, vegetables, fruits and even smaller items like garlic. So pleased I bought it and have recommended it to friends and family.

Magic Knife 8"
Nages
29 March 2025

Very sharp knife and not heavy to handle Exceptionally sharp and good quality knife

Magic Knife 5"
susie
22 March 2025

the black coating on the knife began to come off within a few weeks of using this knife. I have other magic knives and this is the only one this has happened to

MAGIC KNIFE 23 March 25. Hi Susie. Teflon does wear off in time, but I wouldn't expect a significant amount within a few weeks. However, if it has been in a dishwasher then this will accelerate wear and can cause flaking. If you are concerned please email phil@magic-knife.website. Cheers, Phil & Lesley

Magic Knife 8"
Roger Derry
7 March 2025

Best knife I have ever bought, use it virtually every day and have only had to sharpen it once. Excellent performance.

Magic Knife 8"
Jane Nightingale
4 March 2025

the knives have made cutting up veg and meat much easier and would have recommended to my friends

Magic Knife 8"
Bonnie
1 March 2025

The most useful knife I have ever had, light and sharp, more importantly easy to use in all kinds of food. Thank you for this great invention.

Magic Knife 5"
Simon Chater
1 March 2025

The knives have been given a lot of loving care - handwash/ regular sharpening and have performance very well. Maintain their sharpness for a long time.

Magic Knife 8"
Dee Williams
1 March 2025

Great knife, very impressed! I like how it is flexible and keeps its sharpness very well. I wish I had gotten the complete set when I had the chance!

MAGIC KNIFE 03 March 2025. Hi Dee. Don't forget that the guarantee registration certificate that you will have received by email when registering for the extended guarantee, has a code on it that can be used for any online purchases to get a discount of about 20%. Cheers, Phil & Lesley

Magic Knife 8"
Keeno63
27 February 2025

We have had our Magic knife for six months now. It’s still the go to knife for both myself and my wife. It needs a regular sharpen using the Magic knife sharpener. Comes up super sharp every time.

Magic Knife 8"
Debbie
26 February 2025

Absolutely brilliant knife, having arthritic hands means I normally struggle cutting veg, meat etc but with this knife I have no trouble at all

Magic Knife 8"
Brian H
20 February 2025

This is my go to knife whatever I'm doing. Occasionally I use the smaller version but an happy with the 8" blade. Sharpens well and cuts everything I need cutting.

Magic Knife 5"
Andy
18 February 2025

Having tried to claim under my warranty following the blade falling out of the handle, I am told that I must pay £13 for a replacement. £3 wear and tear, which I’m fine with, but also £5 postage and £5 for age verification. I’ve tried challenging that and have been ignored since. Zero stars for service.

MAGIC KNIFE 19 February 2025. Hi Andy, I think I've just found you in our records and can see that I've not received an email from you challenging the P&P costs. It is now a statutory requirement that all bladed items undergo age verification at point of delivery. Royal Mail will check the person taking delivery is who it is addressed to and that they are over eighteen. This has drastically increased our P&P costs to the extent that the total of £10.00 does not cover it. Please do email phil@magic-knife.website. Cheers, Phil & Lesley

Magic Knife 8"
T. Gill
18 February 2025

I was using my knife and it snapped in the handle come off the handle. I'm only one who uses it as I have rhemoid arthritis in my hands. I brought these as they suppose last. Guantee is worth nothing

MAGIC KNIFE 21 February 2025. Hi. We are in contact by email so I am trying to sort this. Your knife is over ten years old, so we feel it has lasted well. As you are aware, even though it has lasted it's reasonably expected life, you can still take it along to most of any shows we are at for exchange on the spot at no cost. Cheers, Phil & Lesley

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