Customer Reviews

Customer Reviews

Box Set
Heather
16 June 2021

I bought this set as a gift for my elderly parents and they are delighted with it. It has made slicing things so much easier and quicker. The knives stay really sharp, as well. Would recommend them to anyone.

Box Set
peter david harper
16 May 2021

i had the box set for over 12 mths the handle came off the big knife got in touch with Magic changed it fab company many thanks peter

Box Set
Scooby
27 April 2021

When we bought our set at a show at the NEC we were promised a lifetime guarantee and indeed did have one of them replaced at a show, as the blade had come out of the handle. Now I'm told that the guarantee is no longer the same and I have to pay to have the knife replaced as it's had part of its lifetime used up. This is not a lifetime guarantee and is breaking the contract you created when I bought them. Indeed I only bought them because your company was, at that time, being open amd honest enough to give that guarantee. You are no longer honest. You no longer honour your promises. You no longer deserve the business

MAGIC KNIFE 28 April 2021. Hi Scooby, Our guarantee hasn't changed Under statutory regulations a life-tie guarantee lasts the reasonably expected life of a product, and the use the user has had of th eproduct is chargeable. Please do email me on phil@magic-knife.website and we'll get things sorted. Cheers, Phil & Lesley

Box Set
Christine
20 April 2021

I saw these magic knives boxed set for sale in Lytham last Friday for £70 a box . Why are they now £100

MAGIC KNIFE 23 April 2021. Hi Christine. That was a show offer at Lowther Gardens. We will be back there 1-3 May and the offer will be repeated. Cheers, Phil & Lesley

Box Set
Nikki
7 April 2021

Fantastic knife set, can't fault them. I have used these knives for about 6 years and only replaced 1 knife due to a faulty handle but this was covered by the great warranty that comes with them. I also ordered another knife while arranging replacement as they are that good. Would highly recommend these, just be careful as they are very sharp ! I would also recommend getting the knife sharpener to keep your blades in tip top condition. The Vegetable peeler is also great and makes peeling veg/fruit so easy. The scissors are very sharp and work well. I have only got this set to compliment my existing knives from magic knife. Again a great box set and highly recommended.

Box Set
Fernanda Mahler
4 April 2021

Fantastic knives, can praise enough!

Box Set
James
31 March 2021

This is the second set that I have brought as the first 8” broke but I had it for 6 years (that’s excellent) these are the best knife I’ve owened stay sharp and easy to sharpen HIGHLY RECOMMEND

Box Set
John Duffy
24 March 2021

two years of daily use and still as sharp as ever! Fantastic products and very easy to use. Would recommend them to everyone.

Box Set
Unknown
10 March 2021

The Magic Kife box set surpassed all my expectations - the quality is fantastic and this is a product I would recommend to anyone looking for reliable, long lasting cutting implements. Very pleased indeed.

Box Set
Pauline Hinkson
4 March 2021

This set is really the best thing since sliced bread! Cutting through butternut squash and other hard veg is now a pleasure instead of something I sued to dread. I would not be without them.

Box Set
Ozzy
15 February 2021

Brilliant knives, very sharp. Would definitely recommend. Best knives I have ever had.

Box Set
Judith
17 December 2020

Just to say that I bought a box set last November....and have never looked back! I also completed the guarantee and a year later received an email with a competition, which I completed... I am very happy to say I won a Chromebook!......thank you -it came today!!

Box Set
Janet
14 December 2020

These knives are absolutley amazing. I have box set and use them every day, they stay sharpe for longer than any other knife I've owned, I do recommend these knives to anyone who is looking for quality and value for money, I wouldn't ever be without my knives. With a lifetime guarantee, its a great gift for any household.

Box Set
Christina GIbbons
12 December 2020

Fantastic knives. I use them all every day. So sharp and clean cutting is great.

Customer Service
Great Customer Service!
11 November 2020

Hi. I just want to say how efficient and helpful the customer care had been from Phil and Lesley. I've had my 8' and 5' knife for 5 years and they are so good that they are the only knifes I use. The handle of the 5" broke but I couldn't find the guarantee. They asked me some questions, tracked when I bought it and reissued the guarantee. I can now have my much loved knife back and have actually ordered some more to add to my collection. I can thoroughly recommend them Magic Knife as a company!! Amanda

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