Customer Reviews

Customer Reviews

Customer Service
lawsandson
15 April 2019

Nothing but praise for the knives and scissors - after buying a complete set each year I have added to it with sharpener extra 5" and 3" knives. This year was an additional pair of scissors, but alas I found that these are not sold separately. To my joy I was given a complementary pair at the Ideal Home Exhibition so I cannot thank you enough!! Thank you and looking forward to seeing you next year.

Customer Service
Steve Garland
7 April 2019

I purchased a box set of magic knife 2 year ago at the ideal home show. To say I have been pleased with them is an understatement, they are a great knife. Do they come with a warranty and the handle has broken of on the 5” knife?

MAGIC KNIFE 08 April 2019. Hi Steve. Please email me on phil@magic-knife.website and we'll get this sorted. Cheers, Phil & Lesley

Box Set
Ken Moon
19 March 2019

I am very happy with the box set purchase it is without doubt the best knives I have ever dad

Box Set
Absolutely brilliant !
19 March 2019

Treated myself to the box set last summer at the Newbury Show after seeing how easy it was to cut through a butternut squash ... always something I could never do. The knives really work and I love them. Highly recommend !

Box Set
Mrs D
16 March 2019

What a great set of knives! ...sooooo sharp, light and cuts cleanly through anything. I love ‘em - and anyone else who’s used them in my kitchen, say ‘oooh! this is good knife’ - then I launch into the speel on just how magic my magic knives are - they’re as impressed as I am. ??

Box Set
What a difference!
16 March 2019

Perfect set, and such a difference! Precise, sharp, lovely to handle!

Box Set
Unknown
11 March 2019

We are not at all happy with the set of knives we brought. Within a couple of weeks two of the knives starting loosing the coating and they don’t stay as sharpe as what they proclaim. Having spent that sort of money on a set of knives we expected them to last a lot longer

MAGIC KNIFE 13 March 2019. Hi. Sorry to hear this. Teflon does wear off in time, particularly if the knives are used in a dishwasher, but it does not affect the performance of the knives. We suspect the knives simply need a sharpening after six months. Please do email me on phil@magic-knife.website and we'll ensure we get things sorted. Cheers, Phil & Lesley

Box Set
Jo
3 March 2019

Love our knife set. Robust and easy to use! Would definitely recommend.

Box Set
Susie Jenkins
1 March 2019

Really love the knives. Easy to use and lovely and sharp. But unfortunately the black/grey powder coating is wearing off. I’m concerned as not sure if this is harmful.

MAGIC KNIFE 02 March 2019. Hi Susie. Teflon does wear off in time, particularly if the knife is put in a dishwasher - not recommended. There are no health problems with Teflon unless heated to very high temperatures. More information can easily be found online, but do email me with a photo attached. Cheers, Phil & Lesley

Box Set
Unknown
1 March 2019

Very dissapointed and have now returned to my old set of knives.

MAGIC KNIFE 02 March 19. Sorry to hear this. Please email me on phil@magic-knife.website and we'll sort the problem out. Cheers, Phil & Lesley

Box Set
Jenifer Goldsmith
1 March 2019

Excellent knives - best I have every used and are good for everything! Sharpen up really well. Would not hesitate to recommend.

Box Set
Linda Schofield
26 February 2019

Bought your product at Southport Flower Show 2018. Had not seen any previous promotions and was quite dubious about making such a significant purchase at an annual event. I definitely made the salesperson go through a very thorough demonstration. Not satisfied with seeing the MK cope with hard items like turnip and butternut squash, I wanted evidence of the MK's cutting power on softer items, such as ripe tomatoes and fresh bread. Nothing phased the salesperson or the knives! So very pleased I took the plunge. A brilliant product. Totally reliable. Super sharp, but light to handle. I would and have recommended MK to others. Just wish I hadn't wasted money before on inferior brands.

Box Set
Terry Bassett
24 February 2019

Very good knives very pleased with them

Box Set
Linda
23 February 2019

After using these magic knives, all other knives no longer cut it! The magic knives are so easy to use and sharpen, I had to buy two sets to stop the family fighting over them - they are in constant use and have been recommended to all of my friends.

Box Set
Jandl
22 February 2019

Bought the boxed set after seeing an amazing demonstration at a London exhibition. Unfortunately after a few weeks of use, the large knife lost its sharpness and began 'tearing' bread instead of slicing it Sharpening the knife as directed made some improvement in cutting meats but not bread. Ultimately I am very disappointed in the product and have reverted back to my old carving knife until I find a superior replacement. On the plus side, the peeler, scissors and small knife are excellent and a pleasure to use, but the carving knife had been the main reason for buying the set.

MAGIC KNIFE 23 February 2019. Hi. Sorry to hear you have a problem with the 8" knife. We suspect a sharpening problem and are wondering what you use to sharpen it? Please email me on phil@magic-knife.website Cheers, Phil & Lesley

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