Customer Reviews

Customer Reviews

Magic Knife 5"
C W
16 October 2020

I have three of the magic knives in various sizes. Very sharp, light and easy to use. Totally recommend. Once purchased you won’t need any other knives.

Magic Knife 5"
Unknown
10 October 2020

Just received my knife back after sending it back for replacement, as the handle broke. I've been totally lost without it. Purchased the 8" originally along with the 5" superb knives. Now purchased the 3" knife not tried that yet. Great service thanks Phil and Lesley. Regards Eileen

Customer Service
Unknown
9 October 2020

Absolutely excellent after-sales service, it's second to none! Thank you Phil & Lesley

Magic Knife 5"
Janet
8 October 2020

Bought box set at Country File at Castle Howard in 2019 and the knife broke in two cutting a sandwich. We registered for lifetime guarantee but now find you have to pay to return the broken knife even though a photo was sent and also pay for replacement!! My understanding of a lifetime guarantee is the product is replaced free of charge? Will not be recommending or purchasing again.

MAGIC KNIFE 09 October 2020. Hi Janet. Our guarantee complies fully with statutory regulations. It is fully explained when you register for the extended guarantee. A life-time guarantee lasts for the reasonably expected life of a product, and the use the purchaser has had is chargeable. You may be familiar with such guarantees if you take insurance for new car tyres. In normal circumstances you can take the knife to any show we are at to exchange there, and can indeed still do so as we don't put a time limit on exchanges. Cheers, Phil & Lesley

Customer Service
Lisa Powell
8 October 2020

Not just excellent knives, but also Incredible after-sales service. The best I have ever known from any company. Thank you Phil & Lesley.

Magic Knife 5"
Unknown
8 October 2020

This is definitely my favourite kitchen knife and the one I use on a daily basis. Well designed, comfortable to use and cuts through tough things with little effort. The black coating has started to wear off but it doesn't seem to have affected the knife's performance.

Magic Knife 5"
Kathryn Turnbull
20 September 2020

Absolutely delighted with my knives and its essential to have the sharpener I used to run a cookshop in Cirencester and part of my stock was top quality knives purchased directly from Manufacturers in Sheffield. I still have many of them but seem to use the magic knives every day now. I have a wrist problem and find the weight and ease of using them perfect

Magic Knife 5"
Pauly
2 September 2020

I love this knife! It is really easy to use and sharpens well.

Magic Knife 5"
Mrs J McGowan
8 August 2020

Bought 5" and 8" at Devon County Show at least 6 years ago and still going strong.Also have bought them for various family members.Everyone delighted with them

Magic Knife 5"
Mark Gorton
6 July 2020

Sharp, durable, and very much as advertised. Nice product.

Magic Knife 5"
Slightly disappointing
14 June 2020

We were impressed with the demo on how sharp the knife was at the exhibition and we were able to test it ourselves before we purchased. After getting home and using the knife, mainly on veg prep, we were very disappointed how blunt it became after only a week of use. As a result it’s been lying in the drawer unused as we don’t have a sharpener but really wouldn’t have thought it needed sharpening that quickly anyway so perhaps the quality is not as we were sold.

MAGIC KNIFE 15 June 2020. Hi. It sounds like the knife simpoly needs a sharpening. Any ne wknife may need a light sharpening when first purchased to bring it to it's best. Any pull-through sharpener, similar to the type we sell, will work on the knives. Email me on phil@magic-knife.website if you want any more help. Cheers, Phil & Lesley

Magic Knife 5"
DIANE
12 June 2020

Brilliant service from company, exchanged knife without any fuss, I also purchased another 3 inch knife as they are so good. would recommend these knives. GREAT service!!!!!

Magic Knife 5"
AMR
2 June 2020

So pleased we bought this, It makes easy work cutting hard and soft vegetables.

Magic Knife 5"
Jennifer Snelling
29 May 2020

This is one of the sharpest knives I have ever used,it makes cutting up hard vegetables like swede so easy. I have also discovered that it is the best knife to use for slicing soreen malted bread without it squidging!

Magic Knife 5"
Gilly
29 May 2020

This really was a brilliant buy, I only wish I had bought the set at the time, although I use it for many things it would have been worth it just to slice tomatoes, it will cut them wafer thin if needed with no effort at all.

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