Customer Reviews

Customer Reviews

Customer Service
lawsandson
15 April 2019

Nothing but praise for the knives and scissors - after buying a complete set each year I have added to it with sharpener extra 5" and 3" knives. This year was an additional pair of scissors, but alas I found that these are not sold separately. To my joy I was given a complementary pair at the Ideal Home Exhibition so I cannot thank you enough!! Thank you and looking forward to seeing you next year.

Magic Knife 5"
Steve Garland
11 April 2019

I have enjoyed these knives for the last couple of years and find them very easy to keep sharp. I never wash my knives in a dishwasher but the other day the handle snapped! Very disappointed as this was my favourite knife in the set, but need to think twice about replacement as this seems to be an issue others have also experienced.

MAGIC KNIFE 14 April 2019. Hi Steve, we do have just 2% that fail, and many of these are because of the way the knife is used or cared for. Please email us on phil@magic-knife.website as we are happy to exchange your knife under guarantee. Cheers, Phil & Lesley

Customer Service
Steve Garland
7 April 2019

I purchased a box set of magic knife 2 year ago at the ideal home show. To say I have been pleased with them is an understatement, they are a great knife. Do they come with a warranty and the handle has broken of on the 5” knife?

MAGIC KNIFE 08 April 2019. Hi Steve. Please email me on phil@magic-knife.website and we'll get this sorted. Cheers, Phil & Lesley

Magic Knife 5"
Claudia
6 April 2019

I LOVE these knives so much that I ordered 2 sets of 8”, 5”, and 3” blades for myself and additional sets as gifts. The blades make any any cutting, slicing, or dicing precise and easy. My personal favorite is the extremely versatile 5” knife but the 8” and 3” are also fabulous. The one improvement I would suggest would be on the handle. Such terrific blades deserve sturdier handles that won’t break as my original handle knives did after 4 years of use.

MAGIC KNIFE 07 April 2019. Hi Claudia. Many thanks for your kind comments. We only have 2% of knives that fail and many of these are due to user issues such as inadequate sharpening or putting in a dishwasher. Changing the handle would almost certainly involve a price increase, so with such a low failure rate we thought we'd leave things as they are for now. Cheers, Phil & Lesley

Magic Knife 5"
Bernie Hewitt
2 April 2019

This is an excellent kitchen tool. It keeps its edge well and requires very limited sharpening. It is in constant daily use and we have come to rely on it for almost all our cooking.

Magic Knife 5"
John
27 March 2019

Great multi-purpose knife when sharp but the edge does blunten quite fast. So it needs lots of sharpening, fortunately magic knife also do a blade sharpener which is compact and easy to use - don't forget to add the sharpener when your purchase.

MAGIC KNIFE 08 April 19. Hi John. Sorry for the delay in replying, I did reply at the end of March but messed up posting it. As a rule of thumb the knives should be sharpened about every two months, unless they are put in a dishwasher or used on glass, or similar hard surfaced, chopping board. If you feel there's an issue, please email me on phil@magic-knife.website Cheers, Phil & Lesley

Magic Knife 5"
Just me
24 March 2019

I'm loving this knife. I bought an 8" one and felt that I needed a smaller one. It's so good for tomatoes and other small items. I wonder how I managed without it for so long. I've recommended Magic Knives to family and friends. I used to use Global knives!!

Sharpener
J.M.. Gill
8 March 2019

Excellent for all the larger jobs, carving meat or a loaf of bread and holds its sharpness well. The 3 inch knife very good for vegetables and fruit. The sharpener is easy to use and the peeler is excellent for root vegetables and trimming the edges of runner beans. In all an excellent set of equipment which I shall by again.

Magic Knife 5"
Marian Hall
2 March 2019

Excellent knifes, so glad I bought it

Magic Knife 5"
Barbara
28 February 2019

I’ve been using this knife for six months now and love it. It’s my ‘go to’ knife that I use for more or less everything. It’s always sharp and so easy to clean. A perfect size for me.

Sharpener
Mrs. Myra Lewis
5 February 2019

My cousin and her friend bought me an 8 inch knife and a 5 inch knife from the Royal Welsh Show last July as a present as they were staying with us in West Wales from London. They both had bought knives the previous year and thought the world of them. We are also so pleased of the knives that we have recommended others to buy them.

Magic Knife 5"
Helena
4 February 2019

Bought the 5" & 8" knives at the Gadget show almost 10 years ago and they have been absolutely amazing! Best long-term purchase I have ever made! Sadly the 5" has just broken and I am here to purchase another, very very happy customer!

MAGIC KNIFE 04 Feb 2019. Hi Helena. Drop us an email to phil@magic-knife.website and we'll make sure you get the best deal for existing customers. Cheers, Phil & Lesley

Magic Knife 5"
kath
28 December 2018

Excellent product . We have already bought more knives and potato peelers .

Magic Knife 5"
Jnr
28 December 2018

I confess I purchased this knife with some hesitation but I'm so glad I did, it slices through everything with ease, it's the most effortless cutting edge I have.

Magic Knife 5"
Love them!
27 December 2018

I bought the 3” and 5” sizes and these are now my “go to” knives when preparing any type of food.

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