Customer Reviews

These are amazing knives, purchased at a show 5 years ago and still as good today as they were then, ordering another now because of the use and removing all the other rubbish ones from the drawer as they never get used compared to these ones.

Great knife.

I bought a set about 6 years ago from the NEC, the small 5inch didn't last long but the 88 inch is still going and STILL cuts through tough stuff like melted butter! waiting for the opportunity to get anothe one (or two).......

Best knives I have ever owned!! Bought my 8" and 5" as a set and the year after I purchased the Knife sharpener from a show in Birmingham many years ago. Have just replaced the 8" as the knife snapped at the handle on Christmas eve prepping veg. Excellent communication over the Christmas period to inform a little later delivery. These knives are used every single day since I've had them. Thank you very much x

Fantastic product! I like all the knives and have the whole set. Can't recommend enough. The knives are so sharp and cut through things so smoothly.

Knives are excellent but the 8 inch knife has rusted and and snapped off in the handle. We have had two and they have both done the same. We wouldn’t change knives as they are amazing to use. Very disappointed that the 8 inch one keeps doing this.

Over the last 20 years I have had Sabatier knives, John Lewis knives, Cuisine Pro and Pampered Chef knives BUT my Magic Knives are the best and therefore my favourite. Superb performance and they stay so sharp. I am a good home cook, who worked in catering kitchens in my youth and so I take food very seriously and these knives are a serious bit of kit. What a find!

I love this knife, it’s the second one I own as my husband broke my first one being to hashy. It is the only knife I have found that actually cuts a turnip and I wouldn’t trade it in for anything else. It is mostly the only knife I use in my house and one day I will buy a smaller one as sometimes you just need a smaller knife. I certainly have no complaints and would highly recommend the Magic Knife

Boughtboughtbouught the knife at Castle Howard Food Festival 2 years ago. Keeps sharp, well balanced and good value, until this morning. The tang (the bit that goes fits into the handle) rusted through, resulting in a sliced finger and not a sliced Carrot! Other than that a good knife.

Really lovely knife to work with. Light and easy to hold, comfortable handle. Good quality. Bought it in a set for my caravan but too good not to use everyday at home. Highly recommend.

Hi. I just want to say how efficient and helpful the customer care had been from Phil and Lesley. I've had my 8' and 5' knife for 5 years and they are so good that they are the only knifes I use. The handle of the 5" broke but I couldn't find the guarantee. They asked me some questions, tracked when I bought it and reissued the guarantee. I can now have my much loved knife back and have actually ordered some more to add to my collection. I can thoroughly recommend them Magic Knife as a company!! Amanda

I have had these knifes for a number of years. I actually threw away all of my others. Recently my handles had deteriorated so needed to have some replacements. I had registered for the extended guarantee. Just wonderful. The process of getting some replacements was so simple. I am just awaiting delivery now. I have read some comments where persons have said they felt aggrieved by having to pay towards the replacements. Knives are a consumable item, therefore they will experience wear and tear. I have replaced what I needed to and I have purchased an additional knife too. I also have the scissors and the sharpener. I can highly recommend the products and service. Excellent is all I can say.

This is the second knife I have had I got it through the guarantee this is the second one that has Brocken at the handle when the first one broke I was told I wasn’t using it properly I have been a chef for 30 years I think I know how to use a knife the latest knife is in the bin not bothering with warrant too much hassle In all excellent knife poor construction and materials used sorry

I have a 3 of these now and absolutely love them. Well balanced and easy to keep sharp. Would thoroughly recommend

Bought a few of your products for ourselves and family over the years at various shows. Each time we were promised that they carry a lifetime warranty and in the unlikely event of failure just bring it back and it would be changed. Now I am told that this is not the case, handle and blade came apart. It now seems that there is a limited 10 year warranty and that I have to pay 1/10th per year used to get a replacement. I do not expect the warranty to cover wear and tear, but I do expect it to cover faulty goods. I see your response to other complaints that failure rate is 3%. Is this the number of failures notified to you or the number of replacements sold. Other complaints not followed up and knife goes in bin. Will not so ready to recommend your products when we see you at other shows.