Customer Reviews

I have had these knifes for a number of years. I actually threw away all of my others. Recently my handles had deteriorated so needed to have some replacements. I had registered for the extended guarantee. Just wonderful. The process of getting some replacements was so simple. I am just awaiting delivery now. I have read some comments where persons have said they felt aggrieved by having to pay towards the replacements. Knives are a consumable item, therefore they will experience wear and tear. I have replaced what I needed to and I have purchased an additional knife too. I also have the scissors and the sharpener. I can highly recommend the products and service. Excellent is all I can say.

This is the second knife I have had I got it through the guarantee this is the second one that has Brocken at the handle when the first one broke I was told I wasn’t using it properly I have been a chef for 30 years I think I know how to use a knife the latest knife is in the bin not bothering with warrant too much hassle In all excellent knife poor construction and materials used sorry

I have a 3 of these now and absolutely love them. Well balanced and easy to keep sharp. Would thoroughly recommend

Bought a few of your products for ourselves and family over the years at various shows. Each time we were promised that they carry a lifetime warranty and in the unlikely event of failure just bring it back and it would be changed. Now I am told that this is not the case, handle and blade came apart. It now seems that there is a limited 10 year warranty and that I have to pay 1/10th per year used to get a replacement. I do not expect the warranty to cover wear and tear, but I do expect it to cover faulty goods. I see your response to other complaints that failure rate is 3%. Is this the number of failures notified to you or the number of replacements sold. Other complaints not followed up and knife goes in bin. Will not so ready to recommend your products when we see you at other shows.

Absolutely excellent after-sales service, it's second to none! Thank you Phil & Lesley

Not just excellent knives, but also Incredible after-sales service. The best I have ever known from any company. Thank you Phil & Lesley.

Best knives ever, cuts through turnip like butter! Great price and Speedy service.

The Magic Knives are fantastic would highly recommend, They stay sharp for long periods of time if looked after, i keep mine in the cardboard sleeve The handles are ergonomically comfortable to hold and lightweight

Love this knife, I got it from the new forest show The lad there was so good Not pushy at all. I had seen them before and knew it was the right knife to buy Thanks Jackie

This is pretty much the best knife I've ever bought! Super sharp and reliable! Cuts through everything with ease and without much pressure. I've recommended it to many friends and bought it for family! It's a winner!

Love this knife, but why is broke Between the handle and the Blade? I don't use every day, Now I have belly pork to slice And broke suddenly,luckily I don't get hurt.

Great knife and excellent aftercare from Magic Knife.

My first thought on seeing these at the caravan show was, no, walk straight past, cheap rubbish that they make look so good. But the wife pulled me back to look at some boring stall next door to the magic knife stall, so I started watching. After approx 15 seconds I was hooked. Didnt believe that they would be as good as they showed me, so I asked for a go myself. I couldn't fault any of the knives in the set, everything I cut or sliced, just seemed like melted butter. I called the wife over and she had a go with them, with her arthritis in her hands, she cut and sliced through everything with ease. She made me buy the 3 inch knife. Six months on now, still cuts with ease and I've only run it down a steel once. If I see these at a show again, I'll be buying the complete set, they put our £600 wusthof set to shame. Highly recommend, 5 stars, 10/10, smiley face, top notch.

This and the larger 8in size are my favourite 'go to' knives, whenever I'm cooking anything. They're so easy to handle and re-sharpen, I never have a blunt knife. I've got a set I use in the home and another set in the caravan. Preparing, or cutting anything is a joy and so effortless..

I bought the knife set a few years ago - it has been the most useful kit I've ever used in the kitchen I now have an arthritic wrist but still find these knives easy to use and cut through the most difficult vegetables i.e. butternut squash One knife had to be replaced which was done very efficiently and as a consequence I purchased another one My family also use these knives after seeing how easy and efficient they are - the sharpener is essential Thank you so much for such a useful range of knives