Customer Reviews

Customer Reviews

Magic Knife 8"
Teresa Robertson
11 December 2019

Best little kitchen knife you can have. Versatile, sharp and easy to use

Magic Knife 8"
Bill Rudd
11 December 2019

disappointed that the knife has lost some of its coating - and its once superb cutting edge after only six months. Have had to re-sharpen the blade to restore its cutting edge - however it still cuts extremely well

MAGIC KNIFE 11 December 2019. Hi Bill. The Teflon does wear off in time but does not affect the performance of the knife. The wear is acclerated if the knives are put in a dishwasher. As a rule of thumb, and it does depend how the knives are used, we recommend a light sharpening about every two months, so I'm not surprised you noticed the difference. Cheers, Phil & Lesley

Magic Knife 8"
Reg East
8 December 2019

Have now had mine for 3 years and is been great but bent tip due to misuse and am just going to order new one

Magic Knife 8"
Stuart Allen
2 December 2019

Mark I had the same problem as you. One of my knives snapped at the handle. Only difference is that I was chopping tomatoes!! Wasn't truly happy with the knives ever since I bought them at the Ideal Home Show. The blades were certainly sharp and cut well but they began to discolour. I had already phoned the company a few days after buying them to ask if they could go in the dishwasher. I spoke to Phil who told me that their knives would not get damaged in the dishwasher but over time they might not last as long as a set that was washed by hand. I read in one review response that discolouration happens when the knives are put in the dish washer. That's not what I was told. I only had the knives for around a year and I didn't have the receipt anymore to claim for a replacement for the one that snapped. I therefore went out and bought a new set but a different brand, which I'm more than happy with.

MAGIC KNIFE 03 December 2019. Hi Stuart. Teflon does wear off in time but does not affect the performance of the knife. The wear is acclerated if the knife is put in a dishwasher. You do not necessarily need a receipt to claim for a replacement, so please email me on phil@magic-knife.website and we'll see what we can sort out. Cheers, Phil & Lesley

Magic Knife 8"
Disappointed
2 December 2019

Purchased the 5" and 8" knives and unfortunately the handle has come away from the 8" knife whilst my husband was carving our sunday roast. The 5" knife seems to be ok. We don't have a dishwasher so everything is hand washed. Very disappointed

MAGIC KNIFE 03 December 2019. Hi. Sorry to hear you have this problem. Please email me on phil@magic-knife.website and we'll get it sorted. Cheers, Phil & Lesley

Magic Knife 8"
Brian & Pam
1 December 2019

A well balanced knife with a comfortable handle that provides a secure grip. As advertised these are very sharp blades (this is good as a sharp blade is much safer than a dull one), just treat them with due respect as with any cutting tool. Also,it's very easy to maintain the keen cutting edge with the provided sharpening tool, many other kitchen knives seem impossible to sharpen and/or maintain a good edge. The holes in the blade do work in helping to reduce friction and releasing the food being cut. overall an excellent buy.

Magic Knife 5"
Christine Cameron
18 November 2019

Great knife sits well in hand so easy to use. Tackles hard skin fruit & veg very well

Magic Knife 8"
Michael
16 November 2019

This knife has been used just about every day since we purchased it. It was bought specifically as it would cut through swedes with much reduced effort than normal. It has proved to be an excellent, all purpose knife and much recommended.

Magic Knife 8"
Norma Daniels
12 November 2019

This is an excellent product that keeps a keen edge for a long period and it is used in our household for all cutting and slicing daily. The edge is honed perfectly every time with the accompanying sharpener with little effort.

Magic Knife 8"
Unknown
6 November 2019

The knife is great. It is so easy to clean and very sharp - saves a lot of time when cutting lots of things. I am really enjoying using the knife and am glad I invested in the magic knife, it really is magic!

Magic Knife 8"
Tinnion
5 November 2019

Excellent product

Magic Knife 8"
Susan Waller
3 November 2019

I have bought a few of these knives for myself & presents for my adult children, we are all delighted with them , I am about to buy another one as a present, as I think they are so good,! Best knives I’ve ever bought , Sue Waller

Magic Knife 5"
Mark
1 November 2019

Not impressed at all. Knife is flimsy and snapped at the handle whilst cutting cheese!! Asked for a replacement as it has a LIFETIME guarantee and then had to do the following: Email photo of the broken knife along with proof of purchase and guarantee, then send the knife back at cost to get a code which would then only allow me to PURCHASE another knife off the website at a slightly discounted rate. When I questioned this I was told that the knifes guarantee was for the life of the knife which is 5 years and I would have to pay for the years I had used it and then the postage of the one I purchased! I have since bought a sturdy quality Japanese knife that is far superior in every way.

MAGIC KNIFE 02 November 2019. Hi Mark. We're sorry you're disappointed with our service. The failure rate of the knives is less than 2% which shows the knives are not flimsy. When you contacted us you could provide no proof of purchase and you hadn't registered your knife for the extended guarantee. All details to do this were on the card included with your purchase. Despite this we took your word and registered you for the extended guarantee. All the terms of our guarantee are fully explained when you register. The slightly discounted rate was some 80% off the website price, and your replacement comes with a full guarantee, all as per the original purchase. Any life-time guarantee is the reasonably expected life of the product, which is 10 years for our knives. Cheers, Phil & Lesley

Magic Knife 8"
Barbara Jones
30 October 2019

Still loving my knife still as sharp as when I bought it. Look forward to buying more at next year show or I may even be lucky to win some ??

Magic Knife 8"
P.Fairey
30 October 2019

Good value for money. Still sharp after a lot of use. I like that the blade is a little flexible spot is easy to use.

Read more reviews



Write a customer review *

Display Name:
Product:
Review Text:
Email Address:

* Please note reviews are not displayed immediately to others and will take 2 - 3 days to appear on the website.