Customer Reviews

Customer Reviews

Magic Knife 5"
Ali Greenwood
20 April 2025

Super disappointed - the knife started off brilliantly and I was delighted that I’d finally found a decent kitchen knife. Sadly that hasn’t continued as the knife is looking scratched and doesn’t perform properly any more. What a waste of money :(

MAGIC KNIFE 21 April 2025. Hi Ali. Teflon does wear off in time but this does not affect the performance of the knife. It sounds like your knife simply needs a sharpening. Please email phil@magic-knife.website and we'll email you our advice on sharpening. Cheers, Phil & Lesley

Customer Service
Chris Jukes
3 April 2025

I have already left a positive review based on the really good cutting quality of the 8" and was lucky enough to be a box set winner! I am writing this follow up review knowing I'm likely ineligible for any future contests, but I really wanted to let people know how good this company are. After using my 8" Magic Knife more or less daily since May 2024, the blade unfortunately separated from the handle. While it was a shame, I knew that the knife came with a guarantee and I filled out the online form for a claim. The process was extremely fast and Phil & Lesley could not have been more helpful. My replacement knife is still in transit, but it will be back with me in time before the next Sunday roast. I couldn't recommend this company enough to anyone thinking about making a purchase, you won't regret it!

Magic Knife 3"
Jez
23 March 2025

More than happy with these knives, I’ve bought more expensive knives in the past that have not performed as well as these. Would highly recommend.

Magic Knife 5"
susie
22 March 2025

the black coating on the knife began to come off within a few weeks of using this knife. I have other magic knives and this is the only one this has happened to

MAGIC KNIFE 23 March 25. Hi Susie. Teflon does wear off in time, but I wouldn't expect a significant amount within a few weeks. However, if it has been in a dishwasher then this will accelerate wear and can cause flaking. If you are concerned please email phil@magic-knife.website. Cheers, Phil & Lesley

Magic Knife 5"
Simon Chater
1 March 2025

The knives have been given a lot of loving care - handwash/ regular sharpening and have performance very well. Maintain their sharpness for a long time.

Magic Knife 3"
Lynsey
19 February 2025

Absolutely fantastic knifes. First purchased at the Royal Welshpool show. Since then we have purchased different sizes for around our home. W heave the sharpener as well. Last year I purchased the box set for Christmas for mum mum. Highly recommend to all my friends and family when they ask Customer service team are very helpful when had to deal with.

Magic Knife 5"
Andy
18 February 2025

Having tried to claim under my warranty following the blade falling out of the handle, I am told that I must pay £13 for a replacement. £3 wear and tear, which I’m fine with, but also £5 postage and £5 for age verification. I’ve tried challenging that and have been ignored since. Zero stars for service.

MAGIC KNIFE 19 February 2025. Hi Andy, I think I've just found you in our records and can see that I've not received an email from you challenging the P&P costs. It is now a statutory requirement that all bladed items undergo age verification at point of delivery. Royal Mail will check the person taking delivery is who it is addressed to and that they are over eighteen. This has drastically increased our P&P costs to the extent that the total of £10.00 does not cover it. Please do email phil@magic-knife.website. Cheers, Phil & Lesley

Magic Knife 5"
C.H. Hood
25 January 2025

Love the knife, it's in use every day. Especially good for slicing tomatoes and cutting thin slices of almost anything. The grip is comfortable too

Magic Knife 5"
Kate Wringe
13 January 2025

This is my 2nd Magic Knife, I have the 8inch one too. They are both brilliant, stay sharp and can cut the freshest of bread with ease or the hardest of vegetables like swede with no problem, or risk to safety.

Magic Knife 5"
Penny
5 December 2024

A great knife ! Easy to hold and use . Cuts through vegetables with ease.

Magic Knife 5"
Antonio
10 November 2024

Got the 5 inch from good food show last year, guy who demonstrated did get great job My wife perché ho ascoltato Good knife especially for fine cutting with veg / meat however one year on blade detached from handle “just alike this Not lifetime guarantee ????? nessuna magia con questo coltello, scusa

MAGIC KNIFE 11 November 2024. Hi Antonio. Please email phil@magic-knife.website and we'll get things sorted. Cheers, Phil & Lesley

Magic Knife 5"
Terry Young
21 October 2024

It’s the best knife we have ever had and we plan to purchase more

Magic Knife 5"
Joy Flitter
15 October 2024

Really pleased with the knife, it has massively helped me in cutting vegetables such as swede which in the past I have really struggled with. In hindsite I wish I had also purchased a 7" as well, therefore I was disappointed that I couldn't find you at the Royal Berkshire Show. My only concern is that the black has started to peel off, which ruins the look, but that taken away the sharpness.

MAGIC KNIFE 16 October 2024. Hi Joy. We were in the Food Marquee at Newbury/Royal Berkshire Show. Teflon does wear off in time but does not affect the performance of the knife. Peeling is usually caused by washing in a dishwasher, in which case a good scouring followed by a light sharpening will improve things. Do contact phil@magic-knife.website if you have any queries. Cheers, Phil & Lesley

Magic Knife 5"
Jean Guy
7 October 2024

An excellent knife. This is the second one I’ve bought and I’m really pleased with them so far. I wish I’d discovered them sooner.

Magic Knife 5"
David Butler
29 September 2024

The perfect kitchen utility knife. Sharp as a razor but delicate enough for precision cutting. Highly recommended.

Read more reviews



Write a customer review *

Display Name:
Product:
Review Text:
Email Address:

* Please note reviews are not displayed immediately to others and will take 2 - 3 days to appear on the website.