Customer Reviews

Customer Reviews

Magic Knife 8"
Brian H
20 February 2025

This is my go to knife whatever I'm doing. Occasionally I use the smaller version but an happy with the 8" blade. Sharpens well and cuts everything I need cutting.

Box Set
Rhian
19 February 2025

Great set of knife, peeler and scissors. Very handy sharpener as well. Bought during the royal welsh shoe, good demonstration and tips on how to keep in best condition. 10/10

Magic Knife 3"
Lynsey
19 February 2025

Absolutely fantastic knifes. First purchased at the Royal Welshpool show. Since then we have purchased different sizes for around our home. W heave the sharpener as well. Last year I purchased the box set for Christmas for mum mum. Highly recommend to all my friends and family when they ask Customer service team are very helpful when had to deal with.

Magic Knife 5"
Andy
18 February 2025

Having tried to claim under my warranty following the blade falling out of the handle, I am told that I must pay £13 for a replacement. £3 wear and tear, which I’m fine with, but also £5 postage and £5 for age verification. I’ve tried challenging that and have been ignored since. Zero stars for service.

MAGIC KNIFE 19 February 2025. Hi Andy, I think I've just found you in our records and can see that I've not received an email from you challenging the P&P costs. It is now a statutory requirement that all bladed items undergo age verification at point of delivery. Royal Mail will check the person taking delivery is who it is addressed to and that they are over eighteen. This has drastically increased our P&P costs to the extent that the total of £10.00 does not cover it. Please do email phil@magic-knife.website. Cheers, Phil & Lesley

Magic Knife 8"
T. Gill
18 February 2025

I was using my knife and it snapped in the handle come off the handle. I'm only one who uses it as I have rhemoid arthritis in my hands. I brought these as they suppose last. Guantee is worth nothing

MAGIC KNIFE 21 February 2025. Hi. We are in contact by email so I am trying to sort this. Your knife is over ten years old, so we feel it has lasted well. As you are aware, even though it has lasted it's reasonably expected life, you can still take it along to most of any shows we are at for exchange on the spot at no cost. Cheers, Phil & Lesley

Magic Knife 8"
Snapped Blade
14 February 2025

I have had my knife for 2 years and the blade snapped from just inside the handle. No problem I thought as I had taken lifetime guarantee out. But some were in the small print, (I haven't found it yet) I have to pay for 2 years use of the knife, £5 post and packing and £5 statutory age verification. So not actually what I was expecting. I think I will purchase from a local shop as NO post and packing, NO payment for statutory age verification and learn that a lifetime guarantee is not what is seems to be. If I went to a show with ID I could just swap it over, still have to pay £7 for 2 years use. Just so it is on record NOT once did this knife go in dishwasher. Please somebody let me know where the small print is!!!!!!

16 February 2025. Hiya. Assuming you bought your knife at a show, then you can take your knife along to most of any shows we are at, where it will be exchanged on the spot at no cost. There is no time limit on this, hence it is a "life-time" guarantee. You also have the option to register for the online guarantee which means you can exchange by post. This does involve costs, which are made clear when registering for the guarantee online at https://www.magic-knife.website/gnt/default.aspx Cheers, Phil & Lesley

Magic Knife 8"
Blade snapped clean from inside handle
8 February 2025

Brought my 8” magic-knife from Newbury County Show last year and it became my go to knife for preparing veg, fruit, cut cheese etc. l have a rare condition that has effected my joints and grip, the magic knife has made food prep so effortless. My Daughter is left handed and can use to easily prepare food with too. I was using it to cut cheese on Friday and the blade snapped from just over 1cm inside the handle. I could understand the knife blade snapping if l was trying to cut something hard, but not cheese. I don’t have a dishwasher, so knife has only ever been washed by hand. The knives are quite expensive, but saw it being demonstrated and when l tried it for myself found it so easy to use and with precision, so thought it was worth investing in. Shame it hasn’t lasted very long, so not sure if l really want to spend £45 to replace it.

MAGIC KNIFE 10 February 2025. Hi. We get less than 3% of knives that fail and they are covered by guarantee. Do email phil@magic-knife.website and we'll get things sorted. Cheers, Phil & Lesley

Box Set
First 6 months
7 February 2025

Certainly not as good as I expected, the two smaller knives are reasonably good but the largest knife needs sharpening before every use and even then doesn’t cut bread like the demonstration one did.

Hi. Sorry to hear you have a problem with your large knife. This sounds like a problem with the sharpener. Please email phil@magic-knife.website and we'll get it sorted. Cheers, Phil & Lesley

Magic Knife 8"
Mark Belcher
4 February 2025

A good knife. Comfortable to use and slices through soft fruit and veg really well. Slices don't stick to blade. Pleased I bought it

Magic Knife 8"
enda carolan
4 February 2025

I bought a magic knife many years ago at Badminton horse trials and can honestly say it's easily the best knife I have ever owned.

Magic Knife 8"
Amanda Buck
29 January 2025

A great buy. Best knives ever, wish we had them sooner. We would highly recommend them.

Magic Knife 8"
Richard Y
29 January 2025

I am really pleased I bought this knife. It is now my go to knife for all chopping jobs , meat, vegetables and fruit. It makes cutting almost anything so much easier and quicker. I would recommend this knife to anyone.

Magic Knife 8"
Ann Sephton
27 January 2025

I have the Magic Knife 8" and wouldn't be without it. It does the job that often I cannot do not having enough strength. Like Swede or Squash. Skinning a tomato as shown at the show is a doddle now. Great knives. Now going to purchase the 5" one.

Magic Knife 5"
C.H. Hood
25 January 2025

Love the knife, it's in use every day. Especially good for slicing tomatoes and cutting thin slices of almost anything. The grip is comfortable too

Box Set
Sally Macleod
15 January 2025

I am very happy with this set of knives scissors and peeler. I have searched for a while for a good set of knives that don’t cost a fortune. These fit the bill perfectly. They are super sharp and easy to handle. It comes with a sharpener but to be honest I haven’t needed to use it much. I have been able to cut things that I have struggled with and now don’t need to ask for help which suits me perfectly. Highly recommend them.

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