Customer Reviews

Customer Reviews

Box Set
Susan Crane
5 August 2023

This whole set is amazing. They cut "like butter". They are definitely magic because they make the hardest vegetables and fruit so easy to cut through. I want to get them for all my friends for the holidays. Many thanks!

Customer Service
Kaytan
29 July 2023

I originally bought the 8inch knife at a show and loved it so much that I bought the set. I didn’t know how good the scissors would be though… they are excellent. Unfortunately, I had a hiccup with them but one email to Phil at Magic Knife and I received a replacement pair free of charge today. How refreshing it is to be responded to so quickly, so helpfully and so positively. Well done Magic Knife, other companies could well do to emulate your standards of service. .

Box Set
RS81
14 July 2023

Bought the box set on the recommendation of my mum, not disappointed, they are all brilliant!

Box Set
Mrs Deborah Turfrey
6 July 2023

I bought this box set for my son and also a 3” and 8” knife for myself. We have been extremely pleased with the quality and handling of the knives but slightly disappointed that the blades seem to have lost some of the black coating. Could you please explain what might have caused this.

MAGIC KNIFE 07 JULY 2023. Hi Deborah. As with all Teflon coated goods, the Teflon does wear off in time. This wear does not affect the performance of the knives. The wear is accelerated if the knives are put in a dishwasher. Cheers, Phil & Lesley

Box Set
Ian Milne
27 June 2023

Great products. Use the knives every day. They have not disappointed. Highly recommended.

Box Set
Reema Dsouza
22 June 2023

We have used all the possible knives but have never found anything as good as this Magic Knife. Many of our friends and family members who have seen us using this knife have also bought them and we have also gifted some who are all happy with it. Highly recommend anyone to go with this knife than any other available knives in the market. We have since not bought any new knife.

Box Set
Joanna Perry
6 June 2023

Do not buy!!! Was happy with these knives which I bought in June 2019. Last week after light use over the 4 years the 8”knife broke which I thought would be no problem as I had the lifetime guarantee however it appears that is not as it sounds and instead of replacing the broken knife I am being asked for £19:99 for the knife and postage to replace it! All previous purchases from companies offering a lifetime guarantee have, on the rare occasion needed, honoured that and replaced their item at no cost to myself. Total con as part of the reason I bought them was for the lifetime guarantee. Be warned!!!!

MAGIC KNIFE 06 June 2023. Hi Joanna. Our guarantee complies fully with statutory regulations, and is fully explained on our website at https://www.magic-knife.website/gnt/default.aspx As you bought at a show, we have also offered to exchange your knife at no charge at any show we are attending. Cheers, Phil & Lesley

Box Set
Kezza
4 June 2023

Bought the knife set at the Ideal Home Exhibition and not disappointed. Brilliant knife set! Use it all the time and still super sharp. Would highly recommend.

Box Set
David
2 June 2023

I have had this box set for 4 years and has never been great .now one has broken. I have had cheaper knives for much longer.

MAGIC KNIFE 03 June 23. Hi David. Sorry to hear that you have not been happy with your knives. I'm wondering if you have tried sharpening them, as they will certainly need it by now. Do email phil@magic-knife.com and we'll get things sorted. Cheers, Phil & Lesley

Box Set
Kay Batchelor
1 June 2023

I love these knives and so do my family, we still have our old knives, however, these knives are always the first ones out of the drawer, one of the few items I've brought from Ideal Home show that works like it did on demonstration once I got it home. I love all the features on the scissors, will definitely be packing them when I go on my holidays, as replaces half a dozen other items, like the all important bottle opener.

Box Set
Meg Jones
29 May 2023

Lovely piece of kit. Knives are easy to take care of with no issues. The scissors are the best kitchen scissors I've found. Everyone in the house can use them no matter being left handed or right handed

Box Set
Simon pearce
28 May 2023

Reasonable set of knives but don't think the sharpener does much in the way of sharpening

MAGIC KNIFE 29 May 23. Hi Simon. The sharpener should be working very well. We're wondering how long you have had it? The sharpener should be performing well for at least three years. Please do email phil@magic-knife.website and we'll get things sorted. Cheers, Phil & Lesley

Box Set
Allyson
26 May 2023

I bought a set of these knives at the winter Good Food Show. They are no excellent knives and make light work of chopping hard vegetables like butternut squash. I would definitely recommend.

Box Set
Graham Sanger
20 May 2023

Great light weight set of knives, lives up to expectations and sales site promotions

Box Set
Traci Ridgwell
20 May 2023

Fantastic set. Really easy to use and keep my knives sharp. A block would be an easier way to store the items, however. The box the set comes in is not really useable long term. Great knives and scissors. Love the sharpener. All in all.....10/10. Just needs a more suitable storage solution Thanks

MAGIC KNIFE 20 May 2023. Hi Traci. There is such a wide variety of ways that people prefer to store knives that we kept packaging costs low rather than supply them in something many people would not wish to use. A quick search on the likes of Amazon, eBay etc. or stores such as IKEA will give a great choice of reasonably priced storage options. Cheers, Phil & Lesley

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