Customer Reviews

Customer Reviews

Customer Service
Great Customer Service!
11 November 2020

Hi. I just want to say how efficient and helpful the customer care had been from Phil and Lesley. I've had my 8' and 5' knife for 5 years and they are so good that they are the only knifes I use. The handle of the 5" broke but I couldn't find the guarantee. They asked me some questions, tracked when I bought it and reissued the guarantee. I can now have my much loved knife back and have actually ordered some more to add to my collection. I can thoroughly recommend them Magic Knife as a company!! Amanda

Customer Service
9 October 2020

Absolutely excellent after-sales service, it's second to none! Thank you Phil & Lesley

Customer Service
Lisa Powell
8 October 2020

Not just excellent knives, but also Incredible after-sales service. The best I have ever known from any company. Thank you Phil & Lesley.

Customer Service
15 April 2019

Nothing but praise for the knives and scissors - after buying a complete set each year I have added to it with sharpener extra 5" and 3" knives. This year was an additional pair of scissors, but alas I found that these are not sold separately. To my joy I was given a complementary pair at the Ideal Home Exhibition so I cannot thank you enough!! Thank you and looking forward to seeing you next year.

Customer Service
Steve Garland
7 April 2019

I purchased a box set of magic knife 2 year ago at the ideal home show. To say I have been pleased with them is an understatement, they are a great knife. Do they come with a warranty and the handle has broken of on the 5” knife?

MAGIC KNIFE 08 April 2019. Hi Steve. Please email me on and we'll get this sorted. Cheers, Phil & Lesley

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