Customer Reviews

Customer Reviews

Magnetic Knife Holder
user
9 May 2019

Excellent knives, quality and service from the company. Highly recommand it.

Sharpener
Unknown
17 April 2019

After 6 months or so this seems to have stopped working. It was agreed to replace it but I needed at my own cost to return the one I bought. Not explained at time of purchase, Was also asked how I used the knives and what I was using the knives on (plastic cutting board) and how often I sharpened the knives, After all that interrogation I have decided not to send it back seems a lot of effort for such a small item. Had to get an order ref for the replacement also.

MAGIC KNIFE 18 April 2019. Hi, sorry to hear we have disappointed you. After six months we suspect the knife simply needs a sharpening. If this was not the case, it could have been returned to us at any show we are at, or posted back to us.The leaflet supplied with your purchase does state this, as is explained again when registering the guarantee. The "interrogation" was to help us solve the mystery of why they weren't holding their edge, using on glass/marble type choppping boards or putting in a dishwasher would cause this. If there were to be a problem with the knife, we supply an order ref which would enable you to order online at no cost. We are still happy to get this sorted for you, should you wish to email me. Cheers, Phil & Lesley

Customer Service
lawsandson
15 April 2019

Nothing but praise for the knives and scissors - after buying a complete set each year I have added to it with sharpener extra 5" and 3" knives. This year was an additional pair of scissors, but alas I found that these are not sold separately. To my joy I was given a complementary pair at the Ideal Home Exhibition so I cannot thank you enough!! Thank you and looking forward to seeing you next year.

Customer Service
Steve Garland
7 April 2019

I purchased a box set of magic knife 2 year ago at the ideal home show. To say I have been pleased with them is an understatement, they are a great knife. Do they come with a warranty and the handle has broken of on the 5” knife?

MAGIC KNIFE 08 April 2019. Hi Steve. Please email me on phil@magic-knife.website and we'll get this sorted. Cheers, Phil & Lesley

Sharpener
J.M.. Gill
8 March 2019

Excellent for all the larger jobs, carving meat or a loaf of bread and holds its sharpness well. The 3 inch knife very good for vegetables and fruit. The sharpener is easy to use and the peeler is excellent for root vegetables and trimming the edges of runner beans. In all an excellent set of equipment which I shall by again.

Sharpener
Mrs. Myra Lewis
5 February 2019

My cousin and her friend bought me an 8 inch knife and a 5 inch knife from the Royal Welsh Show last July as a present as they were staying with us in West Wales from London. They both had bought knives the previous year and thought the world of them. We are also so pleased of the knives that we have recommended others to buy them.

Sharpener
Ceri
2 October 2015

This is amazing!!! Absolute essential for any kitchen!

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