I have already left a positive review based on the really good cutting quality of the 8" and was lucky enough to be a box set winner! I am writing this follow up review knowing I'm likely ineligible for any future contests, but I really wanted to let people know how good this company are. After using my 8" Magic Knife more or less daily since May 2024, the blade unfortunately separated from the handle. While it was a shame, I knew that the knife came with a guarantee and I filled out the online form for a claim. The process was extremely fast and Phil & Lesley could not have been more helpful. My replacement knife is still in transit, but it will be back with me in time before the next Sunday roast. I couldn't recommend this company enough to anyone thinking about making a purchase, you won't regret it!

I originally bought the 8inch knife at a show and loved it so much that I bought the set. I didn’t know how good the scissors would be though… they are excellent. Unfortunately, I had a hiccup with them but one email to Phil at Magic Knife and I received a replacement pair free of charge today. How refreshing it is to be responded to so quickly, so helpfully and so positively. Well done Magic Knife, other companies could well do to emulate your standards of service. .

Hi. I just want to say how efficient and helpful the customer care had been from Phil and Lesley. I've had my 8' and 5' knife for 5 years and they are so good that they are the only knifes I use. The handle of the 5" broke but I couldn't find the guarantee. They asked me some questions, tracked when I bought it and reissued the guarantee. I can now have my much loved knife back and have actually ordered some more to add to my collection. I can thoroughly recommend them Magic Knife as a company!! Amanda

Absolutely excellent after-sales service, it's second to none! Thank you Phil & Lesley

Not just excellent knives, but also Incredible after-sales service. The best I have ever known from any company. Thank you Phil & Lesley.