Super disappointed - the knife started off brilliantly and I was delighted that I’d finally found a decent kitchen knife. Sadly that hasn’t continued as the knife is looking scratched and doesn’t perform properly any more. What a waste of money :(

I have already left a positive review based on the really good cutting quality of the 8" and was lucky enough to be a box set winner! I am writing this follow up review knowing I'm likely ineligible for any future contests, but I really wanted to let people know how good this company are. After using my 8" Magic Knife more or less daily since May 2024, the blade unfortunately separated from the handle. While it was a shame, I knew that the knife came with a guarantee and I filled out the online form for a claim. The process was extremely fast and Phil & Lesley could not have been more helpful. My replacement knife is still in transit, but it will be back with me in time before the next Sunday roast. I couldn't recommend this company enough to anyone thinking about making a purchase, you won't regret it!

the black coating on the knife began to come off within a few weeks of using this knife. I have other magic knives and this is the only one this has happened to

The knives have been given a lot of loving care - handwash/ regular sharpening and have performance very well. Maintain their sharpness for a long time.

Having tried to claim under my warranty following the blade falling out of the handle, I am told that I must pay £13 for a replacement. £3 wear and tear, which I’m fine with, but also £5 postage and £5 for age verification. I’ve tried challenging that and have been ignored since. Zero stars for service.