The small knife unfortunately snapped in half after just 12 months but as there was a "lifetime guarantee" in place I confidently contacted the company for a replacement. Not that simple!!! I was advised the cost of the knife was ,£25 however there is one year usage which is (£25.00/10)*1 = £2.50 for the replacement 3” plus £5.00 postage and packaging, and £5.00 statutory age verification. So in effect it would cost me £12.50 . To me, that does not represent a lifetime guarantee. For the knife to snap so quickly (never placed in a dishwasher) I would suggest it was faulty and not fit for purpose. Buyers Beware....
Magic Knife 16 July 2026. Hi PaysyK. Our knives come with a lifetime guarantee and can be taken to most of any shows we are at for exchange on the spot at no cost regardless of age. If you wish to exchange by post you first register online for the optional guarantee where all the costs are clearly explained. We get less than 3% of knives that fail and while it may have been a factory fault, it could also be using the knife with too much downward pressure, rather than the pronounced to and fro action the knives are designed for, as is demonstrated when you try the knives at the show. Cheers, Phil & Lesley
I recently purchased the Magic knife box set, and I couldn't be happier with the product. The quality of the knives and peelers is excellent, making food preparation quick and effortless. They make light work of tougher vegetables such as butternut squash, swede, and sweet potatoes, cutting through them with ease. The handles are comfortable to use, and the blades stay sharp, making cooking much more enjoyable. Overall, this is a fantastic set that offers great value for money, and I would highly recommend it to anyone looking for reliable, high-quality kitchen knives.
Really pleased with them. Lady at show did very good demonstration and they work just as well at home (unlike a lot of things) so I am still slicing through everything like a pro!
Great set, really easy to keep sharp. Love using them!
Absolutely fantastic knives well made great accessories and would definitely recommend to anyone looking for a versatile knife set No matter what the task there is a perfect blade well impressed
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Each Magic Knife comes with 1 year guarantee.
If anything happens to your knife you can use our returns form to arrange a replacement or visit us at a show to exchange your knife.
We highly recommend washing your knife by hand.